Systems Administrator / Service Desk Engineer

Systems Administrator / Service Desk Engineer

There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT®, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.

Job Description: We are looking for an IT Support Technician to join our internal IT team, providing technical support to end users and ensuring the smooth operation of the company's IT infrastructure. In this role, you will diagnose and resolve hardware, software, network, and system issues, install and maintain workstations and peripherals, manage user accounts and access permissions, and support the continuous improvement of IT services and internal processes. You will also be responsible for ticket management, preventive and corrective maintenance, and assisting with backups, updates, and system security.

Must-Have:

• Previous experience in Service Desk, Helpdesk, IT Support, or Systems Administration roles
• Solid knowledge of Windows operating systems
• Good understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN
• Hands-on experience installing, configuring, and troubleshooting hardware and software
• Experience with Microsoft Office and Microsoft 365
• Strong analytical and problem-solving skills
• Good communication skills with a user-oriented mindset
• Proactive attitude, autonomy, and sense of responsibility
• Availability to work fully on-site during the initial onboarding period, followed by a hybrid working model (3 days on-site per week)

Would be great if you have:

• Knowledge of Active Directory
• Experience with Windows Server administration
• Knowledge of Primavera ERP
• Knowledge of Salesforce
• Experience working in corporate or industrial environments

What’s in it for you:

• Continuous Training and Certifications 
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize 
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…) 
• Unique Events 
• Welcoming Office (Fruit, Coffee, Pool Table, etc.) 
• Competitive Compensation 
• Pay for Performance 

#TechWithPassion - Fuel your fire, join our tech tribe! 

Apply here: https://grit-solutions.key.work/jobs/opportunity/477