HR Operations & Payroll Advisor
Unit4 · Lisbon, Lisboa · Remoto
Sobre a função
The People Experience Advisory (PXA) team supports around 2,300 employees across 22 countries and 28 legal entities — managing payroll, HR operations, compliance, and employee lifecycle for a genuinely global workforce.
We are hiring a HR Ops & Payroll Advisor (12-month contract).
You'll manage payroll inputs and outputs with our external vendors, handle statutory compliance, and own the HR operations side of the employee lifecycle for your regions.
What you'll own:
- Manage end-to-end payroll inputs and outputs for at least 3 regions in partnership with our external payroll vendors
- Own input validation, GTN analysis, reconciliations, and post-payroll checks for your regions
- Analyse and action correspondence from government and tax authorities
- Manage statutory filings and compliance deadlines across both regions
- Identify, escalate, and follow through on vendor errors; manage corrections and off-cycle runs as needed
- Monitor and flag legislative changes that impact payroll processing
- Own the employee lifecycle for your regions: employment contracts, amendments, onboarding documentation, promotions, time and attendance, and offboarding
- Maintain accurate HR data in the HRIS across all employee changes
- Handle employee and manager requests via our ServiceNow case management platform within agreed SLAs
- Ensure HR compliance with local employment law requirements
- Partner with Local People Experience Consultants on people processes and employee experience matters
- Support cross-training and knowledge-sharing initiatives
- Maintain and improve SOPs, process documentation, and the knowledge base
- Use AI tools as part of your day-to-day — we actively encourage it and track the impact
Experience
- 2–4 years in Payroll, HR, or both
- Multi-country or multi-entity HR and payroll experience
- Employee lifecycle processes: onboarding, job changes, offboarding, time & attendance
- Exposure to statutory filings or government compliance in at least one jurisdiction
- Used to working with SLAs and case/query management
Systems & tools
- Enterprise HRIS proficiency (Unit4, Workday, SAP, or similar)
- Comfortable in payroll platforms — understands input/output logic
- Comfortable with ticketing tools
- Proficient in Excel or quick learner
- Able to write clear SOPs and process documentation
- Actively uses AI tools in daily work
Soft skills
- Knows when to solve and when to escalate
- Stays steady under pressure
- Resilient through change
- Works independently once up to speed
- Professional but warm
- Communicates with clarity
- Organised and self-directed
- Genuinely excited about AI
- Thinks beyond the task
- Embraces change as the default
Languages
- English C1 or C2 — non-negotiable
- French — strong advantage, will be weighted in selection
- Any portfolio language is a nice-to-have (Spanish, Polish, German, etc)
Who we are
We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.
We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.
We are reimagining how work makes people feel.
What we offer
a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.
Our commitment to equity
Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:
Background check
This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!
Salary range: 24,255 - 26,441 EUR