Delivery Manager

We are looking for a Delivery Manager in Lisbon who's eager to embark on an exciting new opportunity!

About KWAN
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.

What is this challenge about
• Manage end-to-end service delivery, overseeing service requests and evolutionary project demands for the DDP area.
• Ensure accurate logging, structured tracking, and effective prioritization of all incoming service and project requests.
• Identify and resolve resource and request dependencies or collisions to ensure smooth project execution.
• Coordinate and execute the formal delivery and deployment of requests across all development, testing, and production environments.
• Actively resolve conflicts, facilitate clear communication among teams, and proactively drive service delivery forward.

What we are looking for
• 4+ years of experience in software development lifecycles, with practical knowledge of both Waterfall and Agile methodologies.
• Hands-on experience using core collaboration and project management tools, including Jira, Confluence, MS Project, Word, and PowerPoint.
• Practical familiarity with enterprise IT service management (ITSM) platforms, specifically HPSM (HP Service Manager).
• Basic knowledge of distributed software systems, mainframe environments, and general software lifecycle management is a plus.
• Fluency in English.

Do you meet most of the position requirements? Then grab this opportunity and apply now! https://form.typeform.com/to/PYqxT8NO?opportunity=Patricia%20Moura&channel=ITJobs

What we offer
• A project that matches your skills and ambitions, as well as your preferences for working policies and culture.
• A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
• An empowering and respectful work culture enriched with social and learning events.
• A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
• A relocation package and visa sponsorship for all our international hires.

Some Words From Our Colleagues
“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.”
 - Luis Caldeira, DevOps @ KWAN

Grab this opportunity, apply now! https://form.typeform.com/to/PYqxT8NO?opportunity=Patricia%20Moura&channel=ITJobs